Terms of service

Terms of Service

Overview

This website is operated by The Lingerie Edit UK.

Throughout the site, the terms “we”, “us” and “our” refer to The Lingerie Edit UK.

By visiting our website and/or purchasing from us, you agree to these Terms of Service together with any additional policies referred to on our website.

Please read these terms carefully before using the website or placing an order.

Products

We make every reasonable effort to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.

However, colours may appear slightly differently depending on your device or screen settings.

Product availability is subject to change without notice.

We reserve the right to discontinue any product or restrict quantities available for purchase.

Pricing

All prices are displayed in GBP (£) unless otherwise stated.

Prices may change from time to time without notice.

The price charged will be the price shown at the time your order is placed, subject to any correction of obvious pricing errors.

Any applicable taxes will be dealt with in accordance with the information displayed at checkout.

Orders

Placing an order does not necessarily mean that we have accepted it.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

A product is unavailable
There is an obvious pricing or listing error
Payment cannot be authorised
We suspect fraudulent or unauthorised activity
We are unable to deliver to the address provided

If payment has already been taken for an order that we are unable to fulfil, an appropriate refund will be issued.

Payment

Payment must be made using one of the payment methods available at checkout.

Payment information is processed through secure payment providers.

We do not guarantee that every payment method will always be available.

Delivery

Delivery options, charges and estimated delivery times are displayed at checkout where applicable.

Our current delivery terms are explained in our Shipping Policy.

Delivery estimates are provided as guidance and are not guaranteed unless explicitly stated otherwise.

Returns and Refunds

Our returns and refund conditions are explained in our Refund Policy.

Certain intimate garments may be subject to hygiene-related return restrictions where legally permitted.

Nothing in these Terms limits your statutory consumer rights.

Website Use

You may use this website for lawful personal shopping purposes only.

You must not:

Use the website for fraudulent or unlawful purposes
Attempt to interfere with the website's security or operation
Copy, reproduce or commercially exploit website content without permission
Introduce viruses, malicious code or other harmful technology
Use automated systems to misuse or disrupt the website

Intellectual Property

Unless otherwise stated, website content including branding, text, graphics, layout and original creative material belongs to or is licensed to The Lingerie Edit UK.

You may not reproduce or use such content commercially without prior permission.

Product and brand names belonging to third-party manufacturers remain the property of their respective owners.

Third-Party Services

Our website may use services provided by third parties, including Shopify, payment providers, couriers and other service providers.

We are not responsible for third-party websites or services outside our reasonable control.

Where you use a third-party service, that provider's own terms may also apply.

Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from use of the website that were not reasonably foreseeable.

Nothing in these Terms affects your statutory rights as a consumer.